After performing the forced factory reset, you might be able to recover some of the application's data if apps are synced with your Google™ account.The location of the buttons will vary depending on your TV model.Demo data for retail on ZH8 models will also be erased from internal storage. If you can access the TV menu, perform a factory data reset instead. WARNING: A forced factory data reset will remove all customised settings in the TV, including downloaded applications, system data, channel sorting, and wireless network settings. How to perform a forced factory reset using the TV buttons If your TV starts to reboot continuously, it will display the following start-up screen: The continuous reboot issue can happen when the TV software crashes after a firmware update, and you're unable to perform a standard factory reset. If your Sony Android TV is rebooting continuously, or in other words, it’s stuck in an endless restart loop, you might have to perform a forced factory reset. Is your Sony 2020 Android TV rebooting continuously? Check Applicable Products and Categories for details. IMPORTANT: This article applies only to specific products and/or operating systems.
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